Frequently Asked Questions | Teak And Hardwood Patio Furniture – Cambridge Casual

FREQUENTLY ASKED QUESTIONS

 

How long does it usually take for shipping?
It approximately takes 4-9 business days to ship your orders. We deliver to 48 Contiguous United States.

 

Where will my order be shipped from ?
Our distribution facility is located at Carrollton, Texas

 

How to track my delivery?
We process orders in 1 - 2 business days. Once the order has been processed from warehouse, your order is scanned on the truck. By system, when an order is fulfilled, the tracking number will automatically be sent directly to your registered e-mail.

 

Do you ship your furniture assembled?
Most of our products are shipped in flat pack so they require some assembly. But we always make sure our furniture is easy and quick to assemble by providing clear manual guide in every box packaging and you can also view or download the pdf guide on every product page.

 

How do I maintain my patio furniture?
Click this page for Care & Maintenance from Cambridge Casual

 

What are my payment options?
We accept payment using these Credit Cards: VISA, MasterCard, American Express, Discover, JCB and Diners Club.

 

What kind of warranty do you offer for the furniture?
To view our warranty for furniture by Cambridge Casual click here: Cambridge Casual Shipping & Return

 

What is Cambridge Casual return policy?
To view our return policy click here: Cambridge Casual Shipping & Return

 

Can I change my account information?
You can always revise, edit or delete your account information by clicking My Account icon at the top righthand corner.

 

Do you offer discount to the trade ?
Yes! We are open to build B2B cooperation with business owners, interior designers, architects, and home builders all over the United States. Please shoot us an email via info@cambridge-casual.com for more information.